The Hostico subcontracting system has been updated.

The Hostico development team has launched a series of new features in the client account, based on the feedback received, aimed at improved overall management, as well as a new Remote MySQL authentication system.

Subcontract Billing

The invoicing breakdown for individuals or companies managing multiple services is now possible at the Hostico client account level.
The sub-account billing system enables the user to create secondary accounts (sub-accounts), which can then be allocated to the managed services, so that pro forma invoices can be issued on different dates than the primary account details.
A sub-account can be allocated to one or more products, therefore, the client in question will be implicitly notified via email of every commercial aspect. Even if a sub-account is isolated on a service, the account holder will continue to receive all notifications related to it and will have the ability to update the details of the issued pro forma invoices at any time if a wrong contact was chosen, or the details have changed over time.

For situations where a subcontractor needs to be financially notified for all services in the account (regardless of whether they have been allocated as a billing user or not), we have decided to split the notifications into two categories:

• Isolated notifications (financial emails will be sent only for the services assigned)
• Global notifications (all financial emails from the account will be sent)

The general operating mode as well as the process of allocating a subcontract for a service are detailed in the articles: What is subcontract billing? and Activating subcontract billing.

Subcontracted technical support

As in the case of the previously presented billing, technical support on subcontracting allows the Hostico account administrator to allocate a user who has the rights to request technical aspects, thus isolating them from the rest of the services held.
The respective accounts will be limited to opening technical requests only via email (implicitly through the ticketing system); any technical request through live chat that directly targets a service must be made by the main administrator, who is required to be authenticated with an active session. Technical support via live chat without client authentication will be strictly limited to general information that cannot relate to the services in the account.

The details of support for subcontracts and activation on a service are described in the pages: What is subcontract technical support? and Activating subcontract technical support.

Remote MySQL

For all shared hosting packages, there is now the possibility of requesting MySQL remote access permission from the Hostico client interface.
The request can be made for two IP addresses simultaneously on a single hosting package, with a temporary or permanent access period.
The temporary addition can be set for a minimum of 1 hour and a maximum of 24 hours, with the possibility of cancellation from the account if needed, while for the permanent one, a support ticket will be automatically opened from the client account, and the implementation will be confirmed by the Hostico support department if the reason for the request is justified.

Currently, the function of adding an IP in remote MySQL is allowed only for shared packages, so if you want to add it on a VPS, you will need to contact Hostico's technical department.

The procedure for adding an IP to the remote MySQL list can be found in the article: Activating remote MySQL from the Hostico client account

Rate update

At Hostico, we constantly work to maintain competitive prices for all the services offered. As a result, price adjustments typically occur only as a direct consequence of actions taken by third-party providers.
The authorized registry for the .com extension (Verisign) has announced a price increase affecting all registrars, so we, in turn, must adjust our rates in accordance with these changes.
Starting from 01/09/2022, the registration, renewal, and transfer fee for .com domains will be updated from 8.99 € + VAT / year to 9.99 € + VAT / year. Those wishing to extend their .com domains at the old rate have this option until the end of August by generating a pro forma invoice from the client interface or by contacting the sales department through one of the offered support methods.
The offering of a free domain for the first 12 months with the purchase of a one-year hosting package will not be affected by this price increase.

Price changes at the domain level will be subject to the following extensions: