Frequently Asked Questions

 
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General

 
Do you host adult sites?❤ 10 | Views 1143 | Updated now 3 months
What is the difference between Hosting, Domain and Website?❤ 4 | Views 2173 | Updated now 4 months
How do I choose a suitable hosting package?❤ 3 | Views 1969 | Updated now 4 months
Can I test the services?❤ 2 | Views 417 | Updated now 4 months
Can I change my hosting package?❤ 2 | Views 352 | Updated now 4 months
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Domains

 
How do I get a domain's EPP code?❤ | Views 626 | Updated now 3 months
What does the code 'EPP' stand for?❤ | Views 291 | Updated now 3 months
How can I transfer a domain to Hostico?❤ | Views 258 | Updated now 3 months
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Commercial

 
Can i buy extra space or other resources (ram,cpu) ?❤ 1 | Views 110 | Updated now 6 months
How do I cancel a service ?❤ | Views 168 | Updated now 6 months
How do I update my billing information ?❤ | Views 152 | Updated now 6 months
Can I get a refund for the unused / unwanted services ?❤ | Views 151 | Updated now 6 months
How long does it take to activate my order ?❤ | Views 145 | Updated now 6 months
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Payment

 
I paid, why does the unpaid invoice appear?❤ 3 | Views 415 | Updated now 3 months
When do I receive the invoice for payment?❤ | Views 141 | Updated now 3 months
How can I pay an invoice ?❤ | Views 128 | Updated now 6 months
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Technical

 
Do you offer SSH access ?❤ 1 | Views 193 | Updated now 6 months
What is the difference between SSD and NVMe❤ | Views 248 | Updated now 10 months
How do I redirect a domain from HTTP to HTTPS?❤ | Views 167 | Updated now 6 months
What happens if my site breaks your Terms of Service?❤ | Views 145 | Updated now 1 year
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Tehnic

 
What is associated contact technical support?❤ | Views 70 | Updated now 8 months
Do you offer MySQL Remote?❤ | Views 62 | Updated now 6 months
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Email

 
What does safelisting mean, and how we activate it?❤ | Views 279 | Updated now 7 months
How can I rebuild my domain reputation in GMail?❤ | Views 252 | Updated now 11 months
Why do emails get in the spam folder?❤ | Views 88 | Updated now 11 months
What are DKIM, SPF and DMARC?❤ | Views 82 | Updated now 7 months
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SEO

 
What is SEO (Search Engine Optimization)?❤ 2 | Views 231 | Updated now 3 months
What are the benefits of the additional SEO option?❤ | Views 387 | Updated now 5 months
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DNS

 
How do I change a domain's nameservers?❤ | Views 813 | Updated now 4 months
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