Frequently Asked Questions

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I have paid, why does the invoice appear as unpaid?Frequently Asked Questions /Commercial

Find out why an unpaid invoice appears right after making the payment and how payments are processed for activating services. Useful details here!

11
by Mark Dohi
Views 988
Updated 2 months ago
Published on 17/07/2018
I wish to transfer a service from my account to another client, how do I proceed?Frequently Asked Questions /Commercial

In this article, we will explain the steps that need to be followed to transfer a service from one client account to another.

10
by Mark Dohi
Views 1460
Updated 9 months ago
Published on 17/07/2018
What is recurring payment?Frequently Asked Questions /Commercial

Recurring payment allows for automatic card billing for service renewal, simplifying invoice management and receiving them via email.

9
by Mark Dohi
Views 20381
Updated 11 months ago
Published on 11/11/2020
Do you have an affiliate program?Frequently Asked Questions /Commercial

Affiliation is a system implemented by Hostico, which allows clients to earn a commission based on affiliates.

5
by Andrea Zemba
Views 515
Updated 2 months ago
Published on 17/07/2018
Are there hidden costs?Frequently Asked Questions /Commercial

Learn about the hidden costs in hosting services and premium domains. Contact the commercial department for detailed pricing information.

5
by Mark Dohi
Views 489
Updated 9 months ago
Published on 17/07/2018
How can I check if a domain is available on the market?Frequently Asked Questions /Commercial

Quickly check if a domain is available or registered through the client interface or the Domains page. Find out the exact status of your preferred domain!

4
by Mark Dohi
Views 2570
Updated 2 years ago
Published on 20/09/2018
How long does it take to activate the ordered service?Frequently Asked Questions /Commercial

In the millennium of speed, all actions we perform must be completed as quickly as possible!

3
by Andrea Zemba
Views 1008
Updated 1 year ago
Published on 25/07/2018
Do you offer a website builder?Frequently Asked Questions /Commercial

Activating a shared hosting package includes a free website builder. Contact the sales department for more details.

3
by Andrea Zemba
Views 644
Updated 2 years ago
Published on 25/07/2018
How can I renew the purchased services?Frequently Asked Questions /Commercial

Find out how you can extend the services purchased through a proforma invoice sent automatically 14 days before expiration. Contact the sales department for early renewals.

2
by Ana Rednic
Views 298
Updated 2 years ago
Published on 28/03/2019
My domain has expired. How do I recover it?Frequently Asked Questions /Commercial

Recovering an expired domain may involve several steps. Learn now all the information regarding the reactivation of expired domains.

1
by Mark Dohi
Views 695
Updated 2 years ago
Published on 23/08/2018