Adding credit to the Hostico client account.

Introduction

• Presentation of the steps necessary for allocating credit to the customer account;

Requirements

• Hostico client account;

Steps

• After logging into the Hostico Client Area, in the Control Panel section, the box for managing a credit in the client account will be displayed;

• After selecting the necessary amount from the presented options, a pro forma invoice will be issued which, upon payment, will display the credit in the client account;

Note

• This credit can be used to pay outstanding invoices from the account, if the balance can entirely cover the amount of the proforma invoice;
• If the proforma invoice you wish to pay is higher than the available credit in the account, please contact the sales department to identify an optimal solution;
• If the credit in the account is not fully utilized for activating/extending a service, upon request, the remaining amount can be refunded to the account from which the payment was made.