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Tutorials • WHM

Email Troubleshooter through WHM

In this tutorial, we will show you how to check if an email was sent successfully or if the sending process failed.

Views 427Updated 3 aniPublished on 12/12/2017by Florin Petran

Introduction

  • In this tutorial, we will show you how to check if an email has been sent successfully or if the sending process has failed.

Requirements

  • Access to the WHM administration panel. 

Steps

  • After we log in to the WHM administration panel, we will go to Email Address and then click on Email Troubleshooter.

Depanator e-mail WHM

  • On the next page, we have the option to fill in the email address in the Email to trace  field. 
  • This feature traces the route of an email from your server to a specified address to highlight issues along the delivery path.

Depanator e-mail buton Submit

  • After completing the email address, click the Submit button.
  • On the next interface, a list of steps will appear. Refer to the legend at the bottom for information about the content of each step.

Informati e-mail troubleshooter