Frequently Asked Questions

The grace period of a domain allows for its renewal without additional fees after expiration, varying depending on the extension and registrar.

Find out how you can delete a domain and information about expiration periods for different extensions. Contact the sales department for details.

You cannot transfer the domain to Hostico due to the 40-day quarantine period applicable to gTLD domains. Wait for the end of the period or use the amount for other services.

The 'pending' status of a gTLD domain transfer is due to the 5-10 day verification required to complete the procedure.

Find out how to transfer a domain to Hostico, including generating the transfer code and disabling Anti-Theft protection.

The registered domain cannot be changed. If you made a mistake in the name, please contact the sales department immediately after payment for assistance.

Learn how to identify your site's IP address using the "ping" command or through alternative methods such as DNS queries or browser plugins.

Changing the control panel of a VPS is possible, involving the activation of a new VPS and the migration of data. The fee applies only for the license of the desired panel.

Obtain a payment deferral by contacting the sales department. Details about services and conditions are available in the Terms and Conditions, chapter 4.

You can pay for a service in advance by contacting the sales department. The minimum advance payment period is the same as the minimum billing period.

Find out how you can pay a proforma invoice by credit card or bank transfer by accessing the invoice code from the email or the mentioned accounts.

The minimum billing period for hosting packages is one month, and for domains, usually one year, varying depending on the extension.